Frequently Asked Questions
MCM products are available at our stores. Please click here to find your nearest store. You can also purchase products on this official MCM website. Please subscribe to our newsletter to receive the latest news on products, events and news of launching our e-commerce service.
Payment on Delivery (collection on delivery services): For Payment on Delivery, cash can be used.
* Please note that Payment on Delivery can not be used if total order amount is over 300,000 yen (tax included).
* When paying in cash, please prepare for no change.
* If you do not receive the products within one week after shipping, we will return the shipped products and cancel your orders.
* If refund occurs for Payment on Delivery, it will be remitted to your bank account.
* Payment on Delivery charge (tax included): free