Frequently Asked Questions
Shopping on MCMWORLDWIDE.com is simple. Browse our product catalogue, and add the product you would like to purchase to your shopping bag. To complete the purchase, click on the shopping bag icon on the top right-hand side corner on our website.
However, you can cancel your order anytime. Our customer services team is happy to assist you with your order cancellation.
Click & Collect service is available at our Hong Kong stores. For details, please visit our IN-STORE PICKUP page.
To help you visualise our product’s sizing, you can easily compare product sizes to a phone, tablet or laptop (available in both cm and inches). On each product’s page, the “Compare Size” button is located conveniently under the product description.
Our Client Services team is available Monday to Saturday from 9 AM to 6 PM
Mon to Fri 9 am to 6 pm local time
Live chat available